Online Backup Frequently Asked Questions
General:
We store up to 30 days of backups for you (more if required). If you ever need to restore a file, simply select the file from the backup software and it will be retrieved from our servers and put back on your computer.
Can this solution replace my tape backup drive?
How do I know the backup has taken place?
What are the main advantages to online backup?
- Automatic – the backup will run at a time you choose
- Secure – all data is protected using SSL and AES encryption
- Offsite – protecting your data from fire, floods and hardware malfunctions
- Easy to use – files backed up and restored in as little as three mouse clicks
- No hardware to buy – simply pay a fixed low monthly fee to protect your data
Can you advise me what I need to backup?
How can I backup my Outlook files?
How long will the backup take to complete?
Can I backup multiple computers and servers in my office?
Can you backup accounting software?
Security:
Is your online backup solution secure?
What do I do if I forget my encryption key?
Backup Software & Support:
Do I need to leave my computer on all the time?
What if I need to contact support?
System Requirements:
What operating systems does this support?
I have a slow Internet connection, does it make sense using BackupVault?
How fast is my Internet connection?
I have a large amount of data to backup initially - what can I do?
