Perform an Attix5 disk Snapshot

The Backup Snapshot feature enables you to create an entire backup of all items in your backup selection and send it to a local disk. This disk is usually a removable USB drive. You can then send this disk to our UK datacenter for us to import into the Attix5 Storage Platform.

This method is typically used to transfer large amounts of initial data or for companies with slow Internet connections. It is usually used for backups larger than 100GB. A similar reverse procedure can be used to restore large amounts of data rapidly - such as in a disaster recovery scenario.

Export a backup snapshot

  1. Open the Attix5 Pro software and click ToolsSnapshotExport Backup Snapshot.
  2. Select The next backup must be a snapshot backup. Ensure that Verify snapshot after backup is selected as this will confirm that the backup is not corrupted.
  3. Insert a external USB drive (USB 3.0 preferably)  into your PC/server. Create a folder on the USB drive called "snapshot".
  4. Specify the destination in the box provided and ensure that it is a folder on your USB drive. For example, if your USB drive is drive letter "e", then specify: "e:\snapshot".
  5. Click Backup Now to initiate the snapshot backup. If you just click Ok the backup will start automatically when the next backup schedule runs.
  6. Check backup after a period of time to view the progress of the snapshot.
  7. Once the backup has finished, the backup account will be automatically disabled.
  8. Remove the USB drive and send the drive to our datacenter address as specified by technical support staff.
  9. When we receive the drive we will import the data and the account will be automatically enabled. You will then be able to backup over the Internet as normal.

Note: All data on the USB drive is encrypted using your own 256bit AES encryption key. Neither we or anyone else will have access to any unencrypted data at any point.

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