View Attix5 log files using the LogViewer
Viewed 3412 times since Fri, Oct 31, 2014
Whilst you can easily view the log files using the Attix5 Pro backup client software, sometimes it is not practical. For example, you may want to view and analyse an Attix5 log file on a computer other than the one the backup software is running. Or... Read More
How VSS Works
Viewed 3226 times since Fri, Jul 3, 2015
Microsoft VSS – short for Volume ShadowCopy Storage – is used by Attix5 Pro when backing up open files to BackupVault. VSS is often misunderstood, and this guide seeks to explain how VSS works with Attix5 Pro and in general.  Note: The term ... Read More
Perform a SPCommsTest to the Attix5 Storage Platform
Viewed 2052 times since Fri, Oct 31, 2014
The Attix5 backup software uses two main ports to communicate with our systems. Port 443 is used to authenticate against our Account Server (AS), whilst port 8443 is used to send the encrypted data to our Storage Servers (SS). When a backup client... Read More
How to run a Speedcheck and Healthcheck
Viewed 1853 times since Fri, Aug 14, 2015
The Attix5 Pro client can run self diagnostic checks, including an upload speed check which can be used to determine your upload speed. How to Test  In the Tools menu, click on Health Check. In the Health Check window, select the options... Read More