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Microsoft 365 Backup

Did you know that Microsoft doesn’t actually backup your data stored within Microsoft 365 (formally Office 365)? The data you store in their cloud is your responsibility.

Protect your Mailbox, SharePoint, Dynamics & OneDrive data within 5 Minutes

Microsoft 365 doesn’t automatically backup or restore your valuable data, but we can

While Microsoft 365 (formerally Office 365) keeps your data accessible to you by providing a high-functioning platform, but they aren’t obligated to protect your critical data in the long run.

In fact, Microsoft themselves recommend that you should backup your data using a third-party tool. The Shared Responsibility Model you agreed to when you first started using 365 stipulates that you are responsible for your data, not Microsoft.

Why do you need to backup
your Microsoft 365 data?

Accidental Deletion

Accidental Deletion

Protect your data from avoidable mishaps. Version history and recycle bins can only offer basic protection. If it is purged from the Microsoft 365 database, or a user account is deleted, it can’t be recovered.

Retention Policy

Retention Policy

Microsoft 365 has a very basic and rigid retention policy and is not equipped to protect your data in the long term or against specific threats. If deleted data falls outside of their retention period, it’s lost forever.

Malicious Employees

Malicious Employees

Protect yourself by protecting your data. Rogue employees may delete incriminating files and emails to cover their tracks. By the time you discover the issue, it may be too late to recover data without an external backup.

Ransomware/Viruses

Ransomware/Viruses

Ransomcloud, a new emerging threat, can encrypt emails on public systems and hold your critical data to ransom. Cloud vendors don’t offer the same level of protection against dynamic threats as our solutions.

Legal & Compliance

Legal & Compliance

Depending on your industry, you may need to retain data for long periods of time to comply with laws and regulations. Without access to certain data requested by law, you may face non-compliance cases and hefty fines.

Avoid Dependency

Avoid Dependency

Never rely on one source to protect your most valuable data. Always make sure you can recover your data as quickly as you need it by outsourcing your data protection and cloud backup to our reliable solutions.

What we can protect within 365

Complete protection for you Microsoft 365 data.

How does the Microsoft 365 UK cloud backup work?


  • Setup in under 5 minutes
    With no hardware or software to install, you can quickly set up your Microsoft 365 backup with our web-based management console. All you need is your credentials to connect securely to your account.
  • Fast, granular recoveries
    Backups are automatically performed multiple times per day sending only updated or new files. Our backup software connects to Microsoft 365 up to six times per day and sends any changes to our UK datacentre.
  • Cost effective & easy to use
    Files from Onedrive, SharePoint, and Mailbox can be recovered in a few clicks. We even support Dynamics. Our intuitive software even allows you to search and recover individual emails from a mailbox directly back into Outlook.
microsoft 365 backup

Ransomware protection built in

Our automatic ransomware detection is baked into BackupVault. We check for suspicious files in Outlook mailboxes, archives, folders, chats, calendars, contacts and messages before they can get to your data.

backupvault support chat

Support for
your business
24 hours a day

BackupVault is committed to delivering exceptional customer support. Our dedicated team is available to assist you every step of the way, from initial setup to ongoing monitoring and troubleshooting. We proactively monitor your backups to ensure their success and provide timely assistance should any issues arise.

There are no live queues for our 24hr support services.
It’s simple to talk to us via phone, email or livechat.

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Microsoft 365 (Office 365) backup with flexible restore

Introducing the most inclusive Microsoft/Office 365 backup solution, offering flexibility in data restoration. Our user-friendly system incorporates powerful ransomware detection, providing valuable time-saving for admins. Cloud Backup ensures full coverage of all Microsoft Cloud content you generate, not just files, securely stored with 256-bit encryption or your preferred storage (BYOS). What sets us apart is our wide range of restoration options, designed to cater to your specific needs effortlessly.

Key Features:

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Ransomware Detection

Proactively identify ransomware events with detailed reports, enabling fast and secure restores without disrupting productivity.

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Granular Restore

On-demand granular recovery efficiently handles conflicts to ensure retrieval of the most authoritative copy.

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Out-of-Place Restore

Effortlessly restore content to another cloud site, mailbox, OneDrive, or Group, simplifying data management as your organisation evolves.

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Offline Restore

Restore .ZIP and PST files to local storage for uninterrupted access at any time. Export OneDrive, SharePoint, and Outlook data, including files, mailboxes, or chat histories.

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Security Rollback

Easily perform complete security rollbacks to reverse Microsoft 365 permissions changes.

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Object-Based Restore

Swiftly locate Microsoft 365 Teams, files, emails, or other objects using full-text search for rapid discovery and recovery.

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Point-in-Time Restore

Recover content to a specific point in time through a straightforward calendar-based interface.

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End-User Restore

Our Chat Bot (AVA) empowers users to initiate restores directly from Microsoft Teams, emphasising security throughout the process.

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Delegated Restore

Delegate restores to trusted users based on roles with security trim by AD properties like location, department,
or role.

With our Office 365 backup solution, rest assured that your data remains safeguarded, easily restorable, and constantly accessible. Embrace peace of mind in the ever-changing digital landscape with our robust security and adaptable restoration capabilities.

Comprehensive Backup Solutions

Ensuring GDPR, CCPA, Governance, and Compliance: Explore BackupVault’s Comprehensive Backup Solutions

Data protection regulations such as GDPR, CCPA, and governance requirements are of utmost importance in today’s digital landscape. At BackupVault, we understand the significance of safeguarding your organisation’s sensitive information while meeting these stringent compliance standards. Our comprehensive backup service prioritises your regulatory needs, ensuring secure and accessible data, along with the flexibility to manage data sovereignty effectively.

Key Features:

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Compliance-Driven Backup

Ensure GDPR, CCPA, and governance compliance with encrypted data protection. BYOS is supported for seamless data sovereignty management.

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Privacy Dashboard

Simplify data searches across mail, calendars, and OneDrives for Right to Be Forgotten and Data Subject Access Requests compliance, regardless of data location.

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Right to Be Forgotten

Easily remove user data from backups through intuitive searches across Exchange mailboxes and OneDrives.

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DSAR Processing

Comply with EU GDPR Article 15 by exporting the latest user information from OneDrive or Mailbox.

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Admin Auditing

Track restore operations and administrative activity for enhanced accountability.

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Defensible Deletion

Record data purge consent and create evidence trails for content deletion accountability.

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Data Security with Delegated Administration

Control access for backups and restores with role-based security trimming.

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Status Monitoring

Generate comprehensive reports on Microsoft 365 protection status across various components.

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Granular Content Deletion

Securely search and delete Microsoft 365 backups organisation-wide with role-based access controls.

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Backup Data Sovereignty

Maintain data sovereignty with multi-geo support and flexible storage options, including built-in Azure or BYOS.

At BackupVault, we are committed to providing you with the tools and support needed to ensure GDPR, CCPA, governance, and compliance, making data protection a seamless and worry-free aspect of your business operations. Partner with us today and experience peace of mind knowing your data is in safe hands.

Microsoft-365-How-it-works
Microsoft-365-How-it-works
outlook-iconOutlook
microsoft excel iconExcel
teams-iconTeams
microsoft word iconWord
one-note-iconOne Note
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Microsoft 365 Data Recovery & Restore

Quickly restore individual files, folders, or entire mailboxes with just a few clicks, minimising downtime and ensuring business operations remain uninterrupted.

  • UK datacentres
  • Simple search
  • 256bit encryption
  • Recover in seconds
  • ISO Certified
  • Maintain compliance
  • Up to 4x per day backups
  • Comprehensive reporting and audit trails
  • Unlimited retention

Learn More About Microsoft 365 Backup

January 26, 2023

Hear From Our Clients

“Our data is critical, and with BackupVault I have peace of mind knowing that in the event of a catastrophe my data is safe, secure and easily retrievable. Back-ups are stored online on UK based Servers and both the backup and restore procedures and fast and easy to use. The level of help and services is also second to none. Whenever I have had any queries, the response has been very fast, helpful and productive.”

profile photo of Steve Bradshaw
Steve Bradshaw
IT Manager Eunisure Ltd

“BackupVault have been excellent at meeting our needs of providing a backup service that complies with our Law Society Professional Rules. Many of the service providers will not tell you where the data is held and for our line of business, it has to be kept in the UK. They were very efficient at installing the backup and did regular checks on the system to ensure that backups continued successfully.”

Heather Shaw
Shaw’s Law Ltd

“The difficulty with any backup system is that you only know if it works when you REALLY need it to work. We had only been using BackupVault a few months when, due to a hard disk failure on our live network, we needed to access a backup of a small file. The BackupVault system worked perfectly for us, and we recovered the file with no stress in just a few minutes.”

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Steve Goacher
Harbour Systems Ltd

“Being secure in the knowledge that all our data is backed up daily off site is a huge comfort to us and as has been recently shown works superbly when our system crashed in the office and you were able to restore all our information remotely and we were back up and running in no time at all. Your swift and efficient response time enabled us to continue working without any loss of service to our clients – who could ask for more.”

profile photo of Jacqui Katz
Jacqui Katz
Fresh Property Management Ltd

“As Accountants secure back up of sensitive client data is essential. BackupVault fulfils all our requirements with the highest levels of encryption. Their service is fantastic with fast efficient support. We have tried other companies before but BackupVault is the best both for service and value for money. A great UK based company.”

Ian Hobson
Magic Eye Consulting

Common Microsoft 365 Backup Questions

Got questions for us about Microsoft 365 backup? We’ve got the most common answers for you here.

Yes, it is a very common misconception that Microsoft backs up Microsoft 365. Microsoft ensures that their infrastructure and connectivity are functioning correctly, but the responsibility of your data remains with you. You still need to backup your data.

Yes, 2FA is actually mandatory on our backup systems.

Yes, the backup process is completely invisible to end users. The backup software does not interfere with users whilst a backup is running.

Our Microsoft 365 (formerly Office 365) backup pricing is based on the number of 365 users you have. We backup Shared Mailboxes free of charge.

Visit our pricing page for more information

Yes of course! Request a free 30 day trial today.

Unfortunately not. These tools are designed for legal departments to keep a copy of a 365 account from a set date. It will not allow you to drill down and restore individual items from a set date.

Yes, you can set up a daily or weekly backup report to be sent directly to your inbox.

We use the Equinix LD5 datacentre in Slough to store all customer 365 backups.

Yes – it’s super easy to restore your files granularly, including emails, tasks, and calendars. You can even search through backups to find exactly what you need.

In addition to mailbox data, we can also protect your Public Folders, SharePoint, and OneDrive files.

No. Microsoft only provides a very basic retention period for the data stored on their servers. They state in their Terms of Service that the user is responsible for backing up their Microsoft 365 SharePoint data via a third-party service, which is why it’s essential that you outsource your Microsoft 365 backups to an external source.

No. While Microsoft provides a 14-30 day retention period for your data on their servers, their Terms of Service clearly states that it is the user’s responsibility to backup their OneDrive, and other Microsoft 365, data using a third-party service like BackupVault.

Yes, we continue to hold backups of deleted mailboxes and can recover them as needed.

Not currently, but this is in development.

Yes, many other providers are only able to backup Microsoft 365 email, OneDrive and SharePoint, but we also support Teams.

Yes. We are one of the few providers that now support the backup and restore of Microsoft Dynamics 365.

Free Trial

When you run your entire business on Microsoft 365, why risk losing it all?

Try our backup software for free today with zero commitment.