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How Shires Equestrian Products Safeguarded Critical Systems with BackupVault
Written by Rob Stevenson
The Client
Shires Equestrian Products is a well-known name in the equestrian world, supplying quality riding gear and equipment across the UK. Like many growing businesses, Shires was in the middle of a digital transformation — moving away from legacy systems towards a modern, cloud-based ERP.
When IT Manager Sam Winter reviewed the company’s backup infrastructure, it was clear things had to change. The existing solution was unreliable, overpriced, and lacked the flexibility the business needed.
After evaluating multiple vendors, Shires chose BackupVault for its straightforward pricing, short-term contract options, and the genuine support shown from day one.
Our Solution
BackupVault provided a comprehensive backup, disaster recovery, and business continuity solution tailored to Shires’ specific needs—protecting their on-premise servers while seamlessly integrating with their new cloud infrastructure. This ensures that even in the event of a complete site outage, Shires can regain access to critical servers within minutes, with the added reassurance of monthly testing to validate recovery readiness.
Setup was simple: agents were deployed to the necessary machines and connected to BackupVault’s central management portal. This gave Sam and his team full visibility and control, with expert help on hand whenever they needed it.
“The setup was really easy — just putting an agent on each machine and linking it to the portal. And we had really good help along the way.”
What We Did
Not long after the system was in place, Shires encountered a major issue. Their previous ERP provider accidentally deleted a critical payroll file, and the mistake wasn’t noticed for a couple of weeks.
Sam explained how the situation could have been disastrous: “Had we not had that backup, we would have lost a year’s worth of payroll.”
Thankfully, with BackupVault in place, the team was able to identify a clean backup version, restore the file, and avoid serious disruption. “At that point,” Sam added, “it was worth its weight in gold.”
Results
Since partnering with BackupVault, Shires Equestrian Products has gained a reliable, easy-to-manage disaster recovery solution that gives the team total peace of mind.
Sam described the experience as “brilliant from start to finish,” praising the BackupVault support team for being fast, friendly, and knowledgeable. He said he’d “absolutely recommend BackupVault to anyone looking for reliable backups and good service.”
What was once a high-risk area is now one of the most secure parts of the IT operation, with a backup partner that’s always ready to step in when needed.
What’s Next
As Shires continues to modernise its infrastructure, BackupVault remains a key partner, protecting critical data across both on-premise and cloud systems. Future plans include improved disaster recovery testing and enhanced cloud compatibility, all underpinned by BackupVault’s expert support and scalable platform.
Whether restoring a single file or preparing for the unexpected, BackupVault ensures Shires Equestrian Products is always ready.
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